FAQs
How can I contact TheNYCRetail ?
For any inquiries, feel free to contact us at TheNYCRetail@gmail.com. Our dedicated customer service team is here to assist you with any questions.
When will my order be processed?
For all other items, please note they require 3-5 business days for processing, followed by an additional 1-2 weeks for tracking updates and delivery.
How can I track my order ?
Once your order has shipped, you will receive an email with a tracking number. You can use this number to monitor your shipment’s progress. For preorder items, tracking information will be provided after the processing and production periods are complete.